GUIDE

How to Join

Click on the [Sign Up] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. 

Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.

Goods will be dispatched on regular working days, Monday to Fridays. Orders are shipped via KOREA POST EMS. 

When your order leaves our warehouse you will receive a tracking number via e-mail that can be used to track your order on KOREA POST EMS


How to order 

Order is processed as below: 

Step 1: Search for products. 

Step 2: Add products to your shopping cart. 

Step 3: Log in with a member ID or non-member order. 

Step 4: Fill in the order form. 

Step 5: Proceed with payment. 

Step 6: Complete the order and you will see the order number.


Payment 

- For high-value payment, the credit card company may give you a confirmation call for your safety. 

- In the verification process, normal orders such as the use of a stolen card or the use of an order in the name of another person were If you decide not, you can hold or cancel your order at will.


SHIPPING TABLE

ASIA 40$ : 3 – 7 working days 

OCEANIA, NORTH AMERICA 40$ : 5 – 10 working days 

EUROPE 40$ : 7 – 10 working days 

CENTRAL AMERICA, SOUTH AMERICA AND AFRICA 40$ : 7 – 10 working days 


 Shipping is free on all orders over $300 (shipping costs excluded) 


 NB! Please note that the delivery charges do not include import costs that may be due when the package reaches the country of destination. 


 RETURN POLICY 

 Thank you for your online order, However if you are not satisfied with the goods, you can return them to us with a following guide lines. 

- All returned items must be unworn, unwashed, complete with original tags.

- The customer is responsible for the return shipping costs of the items. 

- Please make sure all return packages are sent with a traceable shipping. 

- Please mark outside of the package as 'RETURNED GOODS' to avoid any customs charges. We are not responsible for any return custom charges made.

- Please make sure that the returns form is enclosed with your goods 


 HOW TO RETURN 

 - Fill out the returns form and enclose the completed returns form with your goods. 

- Please return your goods to the address below. (International returns must be covered by the customer. We suggest using your local postal service or a courier.) 


EXCHANGES

If you would like to exchange one item for another or different size, you must return the original item first and then place a new order. 

You will be refunded for the original item in accordance with our usual return policy. REFUNDS Payments will be refunded back on to your paypal account, 

allow up to 5 working days for processing upon receipt of your item and 4 working days for the refund to clear into your account. Please note the only the cost of the original item is refundable.


HOW TO RETURN 

- Within 24 hours of receipt of the product, you can receive it by expressing your name, product, exchange/return reason and intention through the Q&A bulletin board.

- Fill out the returns form and enclose the completed returns form with your goods. 

- Please return your goods to the address below. (International returns must be covered by the customer. We suggest using your local postal service or a courier.)


EXCHANGES 

 If you would like to exchange one item for another or different size, you must return the original item first and then place a new order. 

You will be refunded for the original item in accordance with our usual return policy.


REFUNDS 

Payments will be refunded back on to your paypal account, allow up to 5 working days for processing upon receipt of your item and 4 working days for the refund to clear into your account. 

Please note the only the cost of the original item is refundable.


E-mail  

info.shoponuk@gmail.com

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